FAQs:
Q: Why does the countertop convection oven surfaces and control panel get extremely hot?
A: We understand your concerns regarding the temperature of our countertop convection oven surfaces and control panel. It's important to note that our oven is designed to meet the safety standards set by regulatory bodies in the US market. The heat generated during operation is a natural byproduct of the cooking process, and our product is engineered to effectively manage and dissipate this heat.
Q: Is it safe to use the oven despite the surfaces getting hot?
A: Yes, our countertop convection oven is safe to use. However, it's crucial to exercise caution, as with any kitchen appliance. We recommend following safety guidelines to minimize the risk of burns or accidents.
Q: Can you provide some tips to prevent burning risks?
A: Absolutely. Here are some tips to ensure safe usage of our countertop convection oven:
- Allow for proper ventilation: Ensure there's ample space around the oven for air circulation to prevent overheating of surrounding surfaces.
- Use protective gear: Wear oven mitts or use heat-resistant gloves when handling hot trays, pans, or the oven itself.
- Avoid direct contact: Refrain from touching the oven surfaces or control panel immediately after use, as they may remain hot for some time.
- Supervise closely: Keep an eye on the oven while it's in operation, especially if there are children or pets around.
- Follow the user manual: Refer to the user manual for specific guidelines and safety instructions provided by the manufacturer
We prioritize the safety and satisfaction of our customers, and we're committed to continuously improving our products based on valuable feedback like yours. If you have any further questions or concerns, please don't hesitate to reach out to our customer support team.